t Vielle, we aim to deliver your order safely and on time. Please read the details below regarding our delivery options and timeframes.
Delivery Locations
Currently, we ship exclusively within the United Kingdom.
Delivery Options & Timeframes
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Standard Delivery – Free
Estimated delivery within 10–15 working days. -
Express Delivery – £5.99
Estimated delivery within 5–10 working days.
Delivery times are estimates and may vary due to factors beyond our control, such as customs checks or courier delays.
Order Processing
Orders are processed within 1–2 working days after payment confirmation.
Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details.
Delays
If your parcel has not arrived within the estimated timeframe, please contact our support team and we will assist you promptly.
Contact Us
For any questions about shipping or your order status, please reach out:
📧 Email: support@vielle.com
