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Privacy Policy
At Vielle, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard the information you share with us when shopping on our website.
Information We Collect
We only collect the information necessary to provide you with the best shopping experience, such as your name, email address, shipping details, and payment information.
How We Use Your Information
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To process and deliver your orders.
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To provide customer support and answer your enquiries.
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To send you updates about new arrivals, promotions, or offers (only if you have given us consent).
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To improve our services and your overall shopping experience.
Payment Security
Your payment details are processed securely by our trusted payment providers. Credit or debit card numbers are used only during the purchase process and are never stored in our systems.
Email Communication
Your email address will only be used to communicate about your orders or, if you have opted in, to share exclusive offers and product launches. You can unsubscribe at any time.
Data Sharing
We do not sell or share your personal information with third parties, except where required by law (for example, for fraud prevention or legal investigations).
Your Rights
As a customer in the UK, you have the right to access, update, or request the deletion of your personal data at any time, in line with the UK GDPR and the Data Protection Act 2018.
Contact Us
If you have any questions about our Privacy Policy or how we handle your data, please contact us:
📧 Email: support@vielle.com